Privacy Policy

Last updated: 27/10/2026

This policy explains how SURESHKUMAR GOVINDBHAI SINGAL (Proprietor), trading as BSN – Bahujan Sahay Network collects, uses and protects your personal data in line with the Digital Personal Data Protection Act, 2023 and the IT Act, 2000.

1. Data We Collect

Name, mobile number, email, address, identity verification details, profile & skills, support request documents, bank/UPI details of beneficiaries (only for verified cases), transaction references (UTR), device and usage data.

2. Purpose

Account creation, identity verification, fraud prevention, case verification, membership billing, communication (SMS/email/push), legal compliance and platform improvement.

3. Consent

We process your data based on your consent given at registration. You may withdraw consent anytime; this may limit your use of the Platform.

4. Sharing

We do not sell your data. We share data only with verification partners, payment gateway, hosting and communication service providers, and government authorities when required by law. Sensitive documents are never shown publicly.

5. Payments

Membership payments are processed by our payment gateway partner. We do not store your card, net-banking or UPI PIN details.

6. Security & Storage

Data is stored on secure servers in India with encryption and access controls. We retain data only as long as needed for the purpose or as required by law.

7. Your Rights

You may access, correct, or request deletion of your data and raise grievances by writing to our Grievance Officer.

8. Cookies

We use essential cookies for login and security, and basic analytics to improve the Platform.

9. Grievance Officer

Mayank Vagadiya, [email protected], +91 79901 14349, Naredi, Ta: Manavadar, Dist: Junagadh, Gujarat, India. We will respond within 30 days.